Prospect Address is False when entering Prospects on Mobile App

If your company is experiencing issues with Addresses when entering Prospects from the Mobile App, we recommend changing a Custom Setting to ensure all Prospects are de-duplicated, and compared to Prospect addresses already in your database. 

Note: Only the System Administrator user will be able to perform this function. 

Navigate to the Setup menu

In the QuickFind locate the Custom Settings menu

Then navigate to Public System Settings and click Edit

Next, locate the Mobile Prospect Entry use eLead and set to TRUE

Then click Save