Lead Provider is a generic Source Type that is included by i360 when NO Source Type is specified in the data sent to i360 that creates the eLead.
To change, you'll need to contact your lead providers and make sure they are mapping to this field in the data they send with the Source Type you would like.
Note: improveit 360 looks for the matching Source 'eLead' in your Settings > Sources Tab FIRST when creating a new eLead/Lead Source, then the earliest alphabetically occurring Source Type. This may be a concern if you have multiple Sources named 'eLead', as the earliest alphabetically sorted Source Type will be used before 'Lead Provider'.
For example, if you have the following Sources/Source Types:
- Source: eLead / Source Type: ABC Provider
- Source: eLead / Source Type: Lead Provider
- Source: eLead / Source Type: Website
The system will apply 'eLead - ABC Provider' to all automatically created Lead Sources created via eLead conversion if they have 'eLead' selected as the Source, regardless of the Source Type defined.
We recommend having ONLY one 'eLead' Source in your system to ensure accurate Lead Sources.