Emma at improveit 360

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Recent activity by Emma at improveit 360 Recent activity Votes
  • Disable Classic Report Wizard

    Some customers who have been with improveit 360 for a long time, may be used to seeing the Report Wizard tool, instead of the Classic Report Builder.  The Report Wizard is a tool Salesforce create...

  • Formula for Duration and Arrival Window

    Duration Creating a formula field to show the Duration of an Appointment or Project Activity based on the Start Date and Time, and the End Date and Time.  The output of this formula will be formatt...

  • RemodelerGo You do not have access Error

    On the RemodelerGo app, if you find that your Users are seeing an error message telling them they do not have access to a specific field. Your Administrator User will need to give Field Level Secur...

  • Zapier error Guest Users cannot be record owners

    If you are seeing an error in Zapier when sending eLeads into the system that states "Guest Users cannot be record owners" this is likely due to a change made to Guest Site User permissions by Sale...

  • Which Search tool should I use?

    improveit 360 offers two Search tools. First, the Search and Create tool is intended for searching to find only exact matches. If you know the exact Phone number, Name or Email address, the Search ...

  • Calendly Integration Overview

    PDF is downloadable at the bottom of this Article. Note: Users will need to keep their third-party Calendar up to date by accepting ics calendar invitations from Salesforce/improveit 360. Calendly ...

  • Payment Schedule Fields and Automation

    This customization allows the customer to set specific percentages of the Sold Price to be due at various stages of the job. In the example below we will use custom Date Fields based on the Sold On...

  • Edit Hyperlinks in HTML Email Templates

    In this Article we will cover how to locate specific HTML coded Email Templates within your system and how to update Hyperlinks within HTML.  USE CASE: Supportworks recently changed their video hos...

  • Fields Removed from Managed Report Type

    Managed Report Types are installed as part of an Installed Package within the Salesforce environment. Improveit 360 offers several Managed Packages including Professional, Enterprise, Products & Ma...

  • Resulting Appointment with 2 Sales Reps Error Resolution

    When trying to Result an Appointment with more than one Sales Rep and you have either Appointment Security or Sale Security implemented, your staff might receive the following error message. This i...