Whether you learn best at 2am or 10am, our Training Courses are available for you, 24/7/365! Our self-led Learning Tracks are designed to get your staff up to speed quickly, while allowing you to learn at your own pace.
NOTE: This content is specific to the Supportworks software package. If your company is not a Supportworks or Contractor Nation dealer, you should reference the Enterprise package Training modules.
Getting Started with improveit 360
ProductionView Integration Webinar
Optional Call Center Training:
Links to supplemental documentation (all documents are linked within the applicable Training Course):
improveit 360 Appointment Scheduling & Resulting Flow
improveit 360 Sales Approved, Production, Job costing Flow
Lifecycle Email Communications Guide
Project Activity Date Automation
Formulas Functions & Operators
Suggested User Profile Settings
We know not everyone in your organization will be able to complete all the online Training Courses, and that’s okay! improveit 360 requires that one (1) person in your organization, your dedicated System Champion User, completes all the Training Courses prior to your company’s Go Live.
As you complete each Training Course, your actions and feedback are recorded and shared with your improveit 360 Onboarding Team so they can best assist you during your one-on-one Onboarding meetings. To best prepare for each one-on-one meeting, be sure to complete the Training Course in advance of the meeting.
Our staff is excited to help your company achieve a successful improveit 360 implementation!