improveit 360 is built on the Salesforce platform and therefore has an open API. Each improveit 360 record-type is a Custom Object, with Custom Fields on each Object. In this Article, you will find click-path instructions to access the API Names for both Objects and Fields in improveit 360.
Keep in mind, every improveit 360 account can have Custom Objects and Custom Fields unique to that system. If you are comfortable with SOQL, you can perform a SOQL Query to export the Object API Names and Field API Names specific to each improveit 360 account.
Visit the Salesforce Stack Exchange to learn more: describesobject - Retrieve API names of All object in Salesforce ORG using SOQL - Salesforce Stack Exchange
NOTE: improveit 360 does NOT use native Salesforce Objects. improveit 360 does not use the Leads, Opportunities or Cases objects. If setting up a third-party integration with improveit 360, we recommend mapping to improveit 360's eLead Object.
see also: improveit 360 Object Model & Closed Loop Flow Chart
see also: Setup web-to-eLead integration
In this example, we will navigate to the Prospect Object, locate the Object API Name. Then, we will navigate to a specific Field on the Prospect Object (in this example, the Phone 1 Field) and locate the API Name for the Custom Field.
Navigate to Setup
Go to the Create > Objects menu
Click on the Prospect Object
Here you will find the API Name for this Object. In this example is it: i360__Prospect__c
While on the Object, scroll down to the Custom Fields & Relationships section. Locate the Field you are trying to find the API Name for (in this example: we're looking for the Prospect's Phone 1 Field).
The API Name for each Field is found in the second column (labeled API Name):
Use the Create > Objects menu to navigate to any Custom Object and locate Object API Names.
Click on the Object and navigate to the Custom Fields on that Object to locate Field API Names.
NOTE: improveit 360 does NOT use native Salesforce Objects. improveit 360 does not use the Accounts or Contacts objects native to Salesforce. If setting up a third-party integration with improveit 360, we recommend mapping to improveit 360's custom object: eLead.
see also: improveit 360 Object Model & Closed Loop Flow Chart
see also: eLead Standard Field Mapping Guide