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  2. Campaigns & Call Queues

Campaigns & Call Queues

Configuration

  • Add Fields to the Call Queue page
  • Campaign Re-Call Settings
  • Common Campaign Builds
  • Common Campaign Structure for Supportworks
  • Create a Queue
  • Custom Settings - Setting Global Campaign Defaults
See all 16 articles

How To

  • Adding Users to Call Queues
  • Call Campaigns Videos
  • Campaign Statistics Explained
  • Clone a Campaign
  • Guide to Adding a Campaign to an Existing Campaign Structure
  • Marketing Opportunities without Campaigns
See all 12 articles

Troubleshooting

  • Call Center and Campaign Reports
  • Call Queue and Campaign FAQ
  • Campaign Error caused by Orphaned Campaign Member
  • Campaign has negative Total uncalled Prospects
  • Campaign Member List View Limitations
  • Campaign Member ReCall Settings and Remarket Actions
See all 15 articles
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