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  2. Campaigns & Call Queues

Campaigns & Call Queues

Configuration

  • Campaign Re-Call Settings
  • Common Campaign Builds
  • Create a Queue
  • Incomplete Campaign Member - update Priority setting to Urgent using a Workflow Rule
  • Set Campaign Filters
  • Setting Global Campaign Defaults
See all 14 articles

How To

  • Adding Users to Call Queues
  • Call Campaigns Videos
  • Campaign Statistics Explained
  • Clone a Campaign
  • Marketing Opportunities without Campaigns
  • Retire a Campaign
See all 11 articles

Troubleshooting

  • Call Center and Campaign Reports
  • Call Queue and Campaign FAQ
  • Campaign has negative 'Total uncalled Prospects'
  • Campaign Member List View Limitations
  • Campaign Picklist: Auto-Release Action - Marketing Opportunity failed to auto-generate
  • Campaign Troubleshooting - Why isn't this Prospect coming up in the Call Queue?
See all 12 articles
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