Configuration
- Add Fields to the Call Queue page
- Campaign Re-Call Settings
- Common Campaign Builds
- Common Campaign Structure for Supportworks
- Create a Queue
- Custom Settings - Setting Global Campaign Defaults
- Incomplete Campaign Member - update Priority setting to Urgent using a Workflow Rule
- Set Campaign Filters
- Setup New Campaign Defaults
- Spring '21 Release: Enable Campaign Member Record Locking
- The Call Queue Page
- The Campaign Page
- Understanding Campaign Filters and Mutual Exclusivity
- Update a Campaign
- Update a Campaign Change Campaign Filters
- Video: Global Campaign Defaults